We believe in rewarding our loyal customers for shopping with us.
Earn Points
The Puppy Palace Loyalty Reward Points Program awards you one loyalty reward point for every dollar that you spend. Spend $5 get 5 points, spend $42 get 42 points, etc.
Plus receive extra reward points for writing product reviews, signing up for our newsletter, winning our contests, and various other promotions that we may run.
You can also receive reward points as your free gift.
Some exclusions apply.
Save Points
You must be a registered user to save and redeem your reward points.
If you do not yet have an account, go to the Create An Account page.
If you are a registered user your reward points will be credited to your account within 48 hours after your order has been processed.
To review your total reward points and reward points transaction history, go to the My Account page, login to your account, then click on Reward Points from the menu on the left, or on View your Reward Points under the My Orders section.


Redeem Points
20 Reward Points are worth $1 off the purchase price. For example, if you redeem 100 Reward Points, you will receive $5 off the purchase price.
Most of the products in our store can be partially or fully paid for with your reward points. Look for the Price in reward points text under the regular price on the product description page. You can also apply partial reward points to get a discount off the purchase price.

To redeem your points, make sure you are logged into your account, and either in your Shopping Cart page choose Use Reward Points and enter the points you wish to use, or on the Checkout page enter the points you wish to use in the Use Reward Points box.


Your Reward Points deduction will be shown on your Confirm Order page. Click the red X button to remove your Reward Points.

Exclusions
We do not round up points, for example, if your order total is $19.99 you will receive 19 points, not 20 points.
We do not award points for taxes or shipping fees.
We do not award points for the purchase of a gift certificate.
We do not award points for orders on which gift certificates are redeemed.
We do not award points for orders on which Reward Points are redeemed.
Reward points cannot be used to purchase a gift certificate.
Reward points are not redeemable for cash.
Reward Points will be deducted from your account for returned items.
